PLEASE NOTE DUE TO COVID-19 WE ARE CURRENTLY WORKING PART TIME AND WILL BE DISPATCHING ORDERS ON MONDAYS AND FRIDAYS ONLY. PLEASE ALLOW UP TO 10 DAYS FOR DELIVERY ALTHOUGH WE AIM TO GET THEM TO YOU ASAP. WE WISH ALL OUR CUSTOMERS GOOD HEALTH AND TO STAY SAFE! LOVE FROM TEAM BB XX

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

 

  • Package your item and return to the following address: Boutique Babez, 60 Stockport Road, Denton, Manchester, M34 6AD along with your name and order number inside. 
  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment for a full refund. After this time has passed it will be a credit note ONLY. Once 28 days have passed returns will not be accepted. 

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 5 working days.